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Refund Policy

30-Day Money-Back Guarantee

100% Satisfaction Guarantee

Try Fare2U risk-free for 30 days. If it doesn't work for your farm, we'll refund every penny. No questions asked.

Our Promise

We stand behind Fare2U with a complete satisfaction guarantee. We want you to be 100% confident in your purchase, which is why we offer a full refund if the software doesn't meet your needs.

Refund Eligibility

Who Qualifies?

You are eligible for a full refund if:

  • Within 30 days: Your refund request is made within 30 days of your original purchase date
  • Any reason: You are not satisfied with Fare2U for any reason (technical issues, doesn't fit your workflow, etc.)
  • First purchase: This is your first purchase of Fare2U (refunds are limited to one per customer to prevent abuse)

How to Request a Refund

Simple 3-Step Process:

1

Email Us

Send an email to sales@Fare2U.com with the subject line "Refund Request"

2

Include Your Information

Provide your purchase email address and order number (found in your purchase confirmation email)

3

Receive Your Refund

We'll process your refund within 2-5 business days

No questions asked: We won't ask why you want a refund or try to convince you to stay. We respect your decision.

Refund Timeline

Processing Time: 2-5 Business Days

Once we receive your refund request, we'll process it within 2-5 business days (Monday-Friday, excluding holidays)

Bank Processing: 3-10 Business Days

After we process the refund, your bank or payment provider may take an additional 3-10 business days to show the credit in your account

Total timeline: Most customers see their refund within 7-10 business days from the date of request.

Refund Method

Refunds are issued to the original payment method:

  • Credit/Debit Card: Refunded to the card used for purchase
  • PayPal: Refunded to your PayPal account
  • Other Payment Methods: Refunded according to the payment provider's policies

What Happens After Refund

Once your refund is processed:

  • Your license key will be deactivated
  • You may continue using the software until the end of the 30-day period
  • You can keep any data you've entered (it's stored on your own hosting)
  • You'll receive a confirmation email when the refund is complete

Important Notes

Refund Limitations

  • Refunds are limited to one per customer
  • Requests after 30 days cannot be honored (no exceptions)
  • If you repurchase after a refund, you will not be eligible for another refund

These limitations are in place to prevent abuse of our generous refund policy while protecting honest customers.

Before You Request a Refund

We want you to succeed with Fare2U. Before requesting a refund, consider:

  • Contact Support: We may be able to solve your issue quickly
  • Check Documentation: Our help center and video tutorials cover most questions
  • Try the Demo: If you haven't already, try the live demo to explore features

Contact Information

For Refund Requests or Questions:

Email: sales@Fare2U.com

Phone: +1 (646) 693-8098

Subject Line: "Refund Request"

Response Time: Within 24 hours (usually much faster)

💚 We believe in our product and want you to be completely satisfied. That's why we offer this straightforward, no-hassle refund policy. Your trust means everything to us.